Robust business model

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Why it is important

Being able to deliver growth, clinical excellence and shareholder returns and implement best practice models of care and respond to disruption.

Our management approach

Ramsay strives for a robust and responsive business model to enable us to deliver growth, clinical excellence and shareholder returns. The Board has oversight of Ramsay Health Care’s business and affairs and, as such, is responsible for overall strategy, governance and performance.

The Annual Report outlines our strategy and performance as well as our material business risks. Ramsay Health Care is implementing its refreshed 2030 strategy to respond to structural shifts in the healthcare market and recent trends in business performance, ensuring the strategy is fit to drive the next phase of growth.

A key to Ramsay’s success is having quality relationships with our stakeholders such as private health insurers, governments and regulators and our network of doctors.

We are adapting our services to meet the changing needs of patients, clinicians and the communities we serve – expanding access, strengthening support and delivering care in more connected ways.

Ramsay continues to invest in facilities and services to improve access and affordability of healthcare through:

  • Improving our operational efficiency to reduce the cost of delivering healthcare.
  • Working with payors on new models of care that can reduce cost of delivery to make healthcare more affordable.
  • Supporting government to relieve pressure on the public system through public contracting.
  • Operating regional hospitals that provides access to high-quality care to patients who do not live in metro locations.

Impact boundary and stakeholders

  1. Patients
  2. Doctors
  3. Employees
  4. Funding partners
  5. Government and regulators
  6. Investors
  7. Community

Measures

Our measures are provided in our annual reporting suite and include revenue, profit, shareholder return.

Alignment 

  • GRI disclosures: 201-1 Direct economic value
  • SASB topic areas: Product design and lifecycle management
  • SDGs: 3, 8, 17